📚 Help Center

Apollo Group TV — Common Questions

Every answer before you subscribe — plus the questions we get asked most often.

IPTV is a fully legal streaming protocol in the United States. What matters is whether the provider is licensed to carry its channels. Apollo Group TV sources content through verified distribution partners. Use the service for personal, domestic viewing — that's how the licensing is structured. See our terms of service.

Yes. Apollo Group TV has operated since 2024 with 50,000+ paying subscribers, a 99.9% uptime SLA, a 7-day money-back guarantee, and 24/7 email support. Real subscriber reviews are on our reviews page.

On your Firestick: Settings → My Fire TV → Developer Options, enable Apps from Unknown Sources. Install Downloader from the Appstore, enter the code we email you, wait for the APK to install, open it, paste your activation code. Full screenshots on our Firestick setup guide.

Pick the Credit / Debit Card option at checkout — Visa, Mastercard, American Express and Discover work. Payments processed by Stripe over 256-bit SSL. Activation code arrives by email in 1–5 minutes.

At checkout choose Cash App Pay — you'll be redirected to the Cash App mobile flow. Activation code lands in your inbox within 1–5 minutes. Cash App is one of the most-used payment methods for our US subscribers.

Yes — a free 24-hour trial with no credit card required. Full access to all 29,000+ channels plus the 130,000+ VOD library for 24 hours.

Plans start from $9.99 per month. The 12-month plan at $119.99 is the most popular and saves over 50% vs month-to-month. See full pricing on the pricing page.

Amazon Firestick (all generations, including 4K Max), Android TV boxes (Sony, TCL, Hisense, Xiaomi), Nvidia Shield, Chromecast with Google TV, Android phones and tablets. If you own a Samsung, LG, Roku or Apple TV, the cheapest solution is a $40 Firestick. Full setup guide here.

1–5 minutes. You'll receive your activation code and setup instructions by email. Check spam if nothing arrives in 10 minutes, or email help@catchontv1.email.

Yes. Plans come in 1, 2, 3, 4 and 5 simultaneous connection tiers. One subscription, different rooms — Firestick in the lounge, Android TV in the bedroom, tablets for the kids. Full pricing on the pricing page.

Yes — a 7-day money-back guarantee if Apollo Group TV doesn't meet your expectations, no questions asked. Full terms in our refund policy. We also strongly recommend taking the free 24-hour trial first.

Not required in the US. If you travel abroad and want to keep watching geo-restricted US channels (like the major broadcast networks), a VPN is recommended. Apollo Group TV works with NordVPN, ExpressVPN, Surfshark and CyberGhost.

10 Mbps for HD. 25 Mbps or more for 4K streams on Sunday Ticket, UFC PPV, and Premier League broadcasts. On slower connections the app adaptively downscales so you still get a smooth picture.

Yes. Every Sunday NFL game — including the out-of-market ones — is streamed live via the NFL channel package that ships with every Apollo Group TV plan, plus NFL Network and NFL RedZone.

Yes. Catch-up (replay) is available on most major US networks for up to 7 days after broadcast — so if you missed Monday Night Football, the Sunday NFL games, or a Showtime premiere, you can watch it back.

Yes — a full 7-day EPG is built into the Apollo Group TV app. Browse what's on now, what's next, and set reminders for upcoming games and premieres.

Credit and debit cards (Visa, Mastercard, Amex, Discover), PayPal, Apple Pay, Google Pay, Cash App Pay, and all major cryptocurrencies (BTC, ETH, LTC, USDT).

Email help@catchontv1.email 24/7 — we typically reply within an hour. For setup questions, the app setup guide covers every device step-by-step.

Still have questions?

The fastest way to answer every question is to take the free 24-hour trial — no card, no commitment.